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Help/FAQ

What is your Shipping Policy?

We offer Free Priority Shipping on items ordered in the Bundle category, our most popular product.  Simply select “Priority Mail” and enter the Promo Code FREE at checkout. We offer other Shipping alternatives at checkout and applicable charges apply.

 

What if I made a mistake on my order?

Please email sales@OhioNotaryStore.com  as soon as possible and provide your order number and details relating to the error.

 

When will I receive my order?

Most orders are shipped within 48 Business hours regardless of the selected shipping method.  However, there are instances that your order may be delayed such as an order discrepancy or holidays. 

Digital stamps are emailed within 48 Business hours.  Please check your spam or junk folder if you did not receive it.

 

Why didn't I receive an order confirmation?

Please verify your email address is correct under your account settings is correct.  Also, please check your spam or junk folder. 

 

What is your return policy?

We hope you are satisfied with your purchase.  Because most items are custom, we ask you to review your purchase for spelling, dates… before checkout.  The custom stamps and embossers are produced from the information that is provided to us when you place your order.   If a mistake is made on our end, we will send you the correct item, free of charge. When the mistake is on your end, we will replace the item at your expense.

 

What Payments are acceptable?

We accept most major credit cards.  

 

What if my company is Tax Exempt?

Email Sales@OhioNotaryStore.com prior to placing your order for further instructions.  Please attach a copy of your tax exempt form to expedite the process.

 

What if I have questions about Ohio Notary laws and/or the Testing procedures?

Please email Info@Becomeanohionotary.com

 

What if I have questions about my purchase?

Please email Sales@OhioNotaryStore.com  Please provide your order number when possible.

 

What if I have questions about the seal?

All products are produced in accordance with O.R.C. 147.04  but you many contact sales@ohionotarystore.com if you need more information.